This area is far enough out that a second trip costs everyone a day. So we prepare differently for repairs here. We ask more questions on the phone. Then the van comes loaded with the parts your description points to, not empty with a plan to come back.
What we bring, and why we ask first
The van carries the common hinges, sliding rollers, seals, clamps and door closers.
What it cannot carry is your panel. So the more we know before we set off, the better the chance of finishing in one visit.
Two photos usually settle it. One of the whole door or panel from a few steps back. One close up of the fitting that has failed. From those we can tell if it is a part we already have on the van.
Fittings are one visit, glass is two
This is the honest split, and it is the same everywhere. Anything that bolts on can be done the day we arrive.
Glass cannot. A toughened panel (safety glass) is cut and drilled before it is toughened. So we make it to your measurement afterwards. Nobody can hold your size in stock.
So if the glass is broken, expect a measure now and a fit a few days later. If the glass is fine and the fitting has gone, expect it finished before we leave.
How the job works
- Tell us about the jobSend a few photos, rough sizes and what you need. Use WhatsApp or the form. For a repair, a short video of the door moving helps a lot.
- We call you backUsually the same day. Where we can, we give you a rough price on the call. Then you know if a visit is worth your time.
- We come and measureWe measure the opening. We also check the walls, floor, ceiling and the way in. Your glass is made to these final sizes, so they must be right.
- You get a written priceIt shows the glass, the fittings and the fitting work as separate lines. If anything about the job changes, we tell you before we go ahead.
- We make it and fit itYou approve the price and pay the advance. Then we make your glass. Our team delivers it, fits it, checks the doors line up and clears the site.
