Many HSR buildings have an office downstairs and flats above. So we often do both kinds of repair in the same street on the same day. Downstairs it is a cabin or entrance door that no longer shuts on its own. Upstairs it is a shower whose hinges or seals have gone. Neither is usually a glass problem.
What tends to fail, and when
On an office door it is the floor spring (the part under the door that pulls it shut). A door in constant use slowly wears out, and you notice slamming, drifting open, or a door that will not shut. Loose clamps, and a lock that no longer meets its catch, cause most of the rest.
In a bathroom it is the hinges, then the door seal, then the silicone. The glass is almost never the problem.
In both cases a photo, or a short video for a door, usually tells us what has failed before anyone travels. So the right part is on the van the first time, not the second.
Broken glass, and what happens next
The first visit makes it safe. We take out the loose glass and board or cover the opening, so an office stays usable and a home stays secure.
We make the new panel separately. Toughened glass (safety glass) is cut and drilled before it is made, and nothing can be done to it after. So a made-to-size panel takes a few working days.
A chipped panel is worth replacing, not watching. Damage to the edge takes away the strength the toughening gives the glass. When it breaks, it breaks all at once, with no warning.
How the job works
- Tell us about the jobSend a few photos, rough sizes and what you need. Use WhatsApp or the form. For a repair, a short video of the door moving helps a lot.
- We call you backUsually the same day. Where we can, we give you a rough price on the call. Then you know if a visit is worth your time.
- We come and measureWe measure the opening. We also check the walls, floor, ceiling and the way in. Your glass is made to these final sizes, so they must be right.
- You get a written priceIt shows the glass, the fittings and the fitting work as separate lines. If anything about the job changes, we tell you before we go ahead.
- We make it and fit itYou approve the price and pay the advance. Then we make your glass. Our team delivers it, fits it, checks the doors line up and clears the site.
