Something is broken, or a door has stopped working properly. We come out, make it safe, and tell you what it needs. We replace broken glass, fix doors that drag or will not shut, and change worn hinges, locks and door closers across Bengaluru.
If glass has just broken, do this first
Keep people away from it, especially children and anyone without shoes on.
Do not pull out the pieces still standing in the frame or the clamps. Glass under tension comes out in a rush, and the edge of a broken sheet is sharper than anything in your kitchen. If a piece is hanging and about to fall, tape across it in an X to hold it, and leave the rest.
If it is toughened glass it has probably already gone completely, into a heap of small blunt pieces. That is the glass doing its job. Sweep what you can reach, and leave the rest to us.
Then send us a photo on WhatsApp. A photo tells us the glass type, the thickness and the fittings, which is most of what we need to price it before anyone travels.
A door that drags is usually not a glass problem
When a glass door starts catching on the floor, or will not stay shut, people assume the door has warped. Glass does not warp.
What has almost always happened is one of three things. The floor machine, which is the box set into the floor that the door pivots on, has lost its oil and dropped. The top or bottom patch fitting has worked loose. Or the hinges on a wall-mounted door have moved a little at the fixing.
All three are fixable, and all three are far cheaper than new glass. A dropped floor machine is a common repair and it takes about an hour.
The reason to deal with it early is that a dragging door puts load into the corner of the glass every time it swings. That is where a crack starts. Once the glass has cracked you are buying a new sheet instead of a fitting.
Send us a short video of the door moving. It tells us more than a photo, because the fault is in how it swings.
How replacement glass is matched
New glass is made to match the type, the thickness and the exact size of what you had.
We measure the opening on the first visit rather than working from the broken piece, because the broken piece has usually moved. If the fittings are staying, we match the holes and cutouts to them, and those have to be right to the millimetre. A hole in the wrong place is a wasted sheet, because a toughened sheet cannot be drilled after it is made.
Everything about toughened glass has to be decided before it goes into the furnace. Size, holes, cutouts, edges. That is why it takes 3 to 5 working days to make, and why nobody can hand you a replacement toughened panel the same day.
If the opening cannot be left open for that long, we board it or cover it on the first visit.
What we can do on the first visit
On the first visit we make it safe and we tell you what it needs.
We take out the unsafe glass and take it away. We cover or board the opening if it cannot be left open. We check the fittings around it, because glass rarely breaks for no reason, and a loose patch or a dropped machine is often what broke it.
If the job is a fitting rather than the glass, we can usually finish it there and then. We carry common hinges, handles, clamps, patches and door fittings. A door closer or a floor machine change is normally a same-visit job.
If the glass has to be replaced, we measure it on that visit and the making starts the same day you approve the price. You do not wait for a second visit before anything is ordered.
