A very large part of BTM housing is rented, not owned. That changes the first talk. Before anything is made, we need to know who agreed to the work. This is not just paperwork. A toughened panel cut to your opening cannot be returned, resold or cut down. If there is a fight later, someone is left holding glass that fits one bathroom in the whole city.
If you rent, get it in writing
If you are the tenant, get the owner's yes in writing before we order. It takes one message. It removes the only real risk in this job.
If you are the owner and someone lives in the flat, tell us. We will work around them. We cover the floors, put up sheets around the work area, and take the old enclosure away the same day.
Once that is sorted, a rented flat is like any other job. The glass, the fittings and the sealing are the same as in a flat someone owns.
The lane and the stairs, together
Two things limit us here, and they add up. The lane decides how close the van can get. The staircase decides how big a panel can travel once it is out of the van.
So we ask which lane and which floor on the first call. We measure the staircase turn when we measure the bathroom.
We deliver early, before the lanes fill and before people are trying to get out. We stop as close as we safely can, unload at once, move off, and carry the panels in by hand.
How the job works
- Tell us about the jobSend a few photos, rough sizes and what you need. Use WhatsApp or the form. For a repair, a short video of the door moving helps a lot.
- We call you back in about 2 minutesWe confirm what you need and a time to visit. Where we can, we give you a rough price on the call.
- We come and measureWe measure the opening and check the walls, floor and ceiling around it. Anything made to size is made to these measurements, so they must be right.
- You get a written priceIt lists each item, with GST as its own line. If anything about the job changes, we tell you before we go ahead.
- We fit itYou approve the price and pay the advance. Our own team fits the work, checks that every door and window opens and closes properly, and clears up. Most jobs are done in 3 to 4 days.
