Because each plot here was built separately, the windows, doors and railings vary house to house - different systems, different sections, different hardware. That matters for repairs, because a part that fits one house will not fit the next. Most of the skill here is identifying what is actually installed before ordering anything.
Identifying a window system before ordering parts
Aluminium and uPVC windows are made in dozens of systems, and the rollers, handles and locks are not interchangeable between them.\n\nThey look similar enough that ordering by description almost never works.\n\nSo we photograph the section and take out a sample part before ordering. That adds a day to a simple repair and it is the reason we turn up with a part that fits. Bringing the nearest equivalent and forcing it in is how a window ends up worse than it started.
When a part is genuinely no longer made
On a house fitted out fifteen or twenty years ago, some hardware is simply not manufactured any more.\n\nThere are then three honest options: find old stock, adapt a current part to fit, or change the hardware on every window so they all match.\n\nAdapting is usually the right answer for one window. Changing the lot is right when several are failing anyway. What we will not do is fit something that nearly fits, because it puts the load in the wrong place and takes the frame with it next time.
Mixed materials on one elevation
It is common here to find wooden frames at the front, aluminium at the side and a uPVC window where something was replaced.\n\nEach has a different lifespan and a different failure, so they should not be treated as one job or put on one maintenance cycle.\n\nWe list them separately and tell you which are due attention now and which have years left. On a mixed elevation that is more useful than a single figure, because it lets you spread the work over two or three years sensibly.
How the job works
- Tell us about the jobSend a few photos, rough sizes and what you need. Use WhatsApp or the form. For a repair, a short video of the door moving helps a lot.
- We call you back in about 2 minutesWe confirm what you need and a time to visit. Where we can, we give you a rough price on the call.
- We come and measureWe measure the opening and check the walls, floor and ceiling around it. Anything made to size is made to these measurements, so they must be right.
- You get a written priceIt lists each item, with GST as its own line. If anything about the job changes, we tell you before we go ahead.
- We fit itYou approve the price and pay the advance. Our own team fits the work, checks that every door and window opens and closes properly, and clears up. Most jobs are done in 3 to 4 days.
