In a recently built area most of what needs attention is not worn out — it was fitted badly or specified cheaply in the first place. That is a different kind of repair, and quite often the right answer is to correct the installation rather than to replace the item, which is considerably cheaper.
A window that was never fitted square
A window fitted out of square never works properly, and the symptom looks like wear: it binds at one corner, the lock does not line up, and the seal only touches on one side.
People replace the hardware, which does not help, because the frame is the problem.
So when a fairly new window misbehaves we check it is square before touching the hardware. Re-fitting the frame properly usually fixes everything at once, and on a house a few years old that is frequently the real answer.
Cheap hardware in a new house
In a self-built or builder-finished house the windows are usually bought as a package, and the hardware inside them is where the cost was reduced.
The frames are often perfectly good. The rollers, catches and hinges are not.
Upgrading the hardware in a sound frame costs a fraction of new windows and transforms how they work. So we always price that option first, and we will tell you plainly when the frames genuinely are not worth keeping.
Fitting the things a new house was handed over without
New houses here are generally handed over without mosquito mesh, without safety grilles and sometimes without any glass in the staircase opening.
Those are additions rather than repairs, and they are much easier to do before the house is fully furnished.
So it is worth getting them done early. We fit mesh in removable frames, grilles with an opening section on bedroom windows, and railings or glass to any stair or terrace edge that is currently open — which is the one on that list that genuinely matters.
How the job works
- Tell us about the jobSend a few photos, rough sizes and what you need. Use WhatsApp or the form. For a repair, a short video of the door moving helps a lot.
- We call you back in about 2 minutesWe confirm what you need and a time to visit. Where we can, we give you a rough price on the call.
- We come and measureWe measure the opening and check the walls, floor and ceiling around it. Anything made to size is made to these measurements, so they must be right.
- You get a written priceIt lists each item, with GST as its own line. If anything about the job changes, we tell you before we go ahead.
- We fit itYou approve the price and pay the advance. Our own team fits the work, checks that every door and window opens and closes properly, and clears up. Most jobs are done in 3 to 4 days.
